Use the Voice of Customers to get new ones. See Product Reviews now!⭐
LEADING CUSTOMER-ORIENTED COMPANIES TRUST US
Make Voice of the Customer valuable for your business. Welocal’s AI-based NLP and predictive technology extract value from voice of the customer data. 🙌
Gratis Increases Customer Satisfaction and Streamlines Store Management with Welocal.
Gratis is a retail company in Turkey with 700 locations across the country. They faced the challenge of managing the Google reviews for all their locations, which involved responding to thousands of reviews, a daunting task. With the implementation of Welocal, they were able to automate personalized responses to customer reviews, leading to an improvement in customer satisfaction. Moreover, they could view all store reports and regional statistics in a single platform, facilitating data analysis.
Put your multi-location business on the map and be found everywhere with accurate data. Dominate online competition with powerful user generated content (Customer reviews). Outperform local and national competition at scale.⭐
Get found
with
Listing management
Your brand perception starts in search and maps. Help your customers find and choose your locations.
Welocal keeps your company listings for each location consistent across 50+ global partners, including Google, Yandex, Facebook, and Apple so you’re found easily by search engines with accurate information.
86% of people look up the location of a business on Google Maps
Get chosen
with
68% of consumers already expect responses within days of reviewing a business.
Product Reviews
Build the trust from search to purchase. Welocal makes it easier for you to collect & share product reviews on your website to build trust wherever customers are thinking about making a purchase.
Customize the widget to your brand, add the embed code and you’re ready! Showing off your existing customers’ reviews to convert new ones is that easy!
Get better
with
From customer reviews to actionable insights. Get a holistic view of customer experience from your business locations
Collect 3x more reviews with WhatsApp Business API integration.
WhatsApp template messages have 4,5x more opening rate than SMS. Thanks to Welocal's WhatsApp Business API integration, you can reach out your customers to collect reviews via World’s #1 messaging app. 💚
Why your locations digital presence matter for overall brand perception?
Local pages reach
5x Reach per fan
8x engagement
Corporate brand page reach
40x engagement level
vs
Billions of customer journey start with local online search
Awareness
Findability
Reputation
Conversion
Advocacy
46% of all online journeys start with a local online search
Contributes to next
person's decision
Dominate Search &
Get chosen
Welocal gets you real results that help you be found
+%420
+%460
+%475
Calls from Google
Directions from Google
Site traffic from Google
In the past two years, Google has seen a 900% increase in “near me” searches. This rise in “near me” searches shows just how important it is for financial institutions to have accurate and high ranking business listings on Google. Welocal give us everything that we need in one dashboard. Our branch managers have also access to manage their own location in terms of reputation management, local ranking and listings update.
Kazım Oğuz, DenizBank
