Hatemoğlu Success Story
Hatemoğlu Boosts Digital Presence and Customer Engagement with Welocal's Innovative Solutions
Hatemoğlu, a trailblazer in the Turkish fashion industry with a rich history and a strong commitment to quality, teamed up with Welocal to elevate their digital presence and customer engagement across multiple locations. With Welocal's cutting-edge tools, Hatemoğlu aimed to amplify their online reputation, streamline review management, and boost local SEO, ensuring they stay ahead in a competitive market
%20 more reviews on Google maps in 6 months period
80
stores
Daily growth in SEO
24% organic
increase in search results
Significant Increase in Reviews 📈
Hatemoğlu experienced a remarkable 20% increase in the total number of reviews across all their locations. This surge in customer feedback provided valuable insights into customer satisfaction, preferences, and areas for improvement.
It also significantly strengthened their online reputation, showcasing the brand’s commitment to excellence and customer service.
Time Savings Through Automation ⏱️
Welocal's automation tools saved Hatemoğlu an impressive 2441 minutes in the last six months! This incredible efficiency allowed their team to focus more on strategic initiatives, such as enhancing in-store experiences and developing new collections, rather than being bogged down by manual review management tasks. The time saved translates to more opportunities for growth and innovation within the company.
Enhanced Local SEO 🔍
With Welocal's automated response system, all Google comments were promptly and effectively addressed. This proactive engagement not only improved customer satisfaction but also made a noticeable difference in Hatemoğlu's local SEO. By ensuring that every comment received a timely and thoughtful response, Hatemoğlu improved their visibility on search engines, attracting more potential customers and driving traffic to their physical stores and website.
Increased Search and Direction Requests 📍
The search rate for Hatemoğlu locations on Google saw a 24% increase, while direction requests rose by 9%. These metrics reflect the growing interest and convenience customers find in accessing Hatemoğlu stores. The increase in search and direction requests indicates that more customers are discovering Hatemoğlu online and choosing to visit their locations, driven by the enhanced online presence and positive reviews facilitated by Welocal.
Customer Engagement and Brand Loyalty 💬
Through Welocal's platform, Hatemoğlu has been able to engage with their customers more effectively, building stronger relationships and fostering brand loyalty. Automated responses ensure that no customer feedback goes unnoticed, making each customer feel valued and heard. This level of engagement has led to an increase in repeat customers and positive word-of-mouth referrals, further solidifying Hatemoğlu's reputation as a customer-centric brand
Conclusion
The partnership between Hatemoğlu and Welocal has demonstrated the remarkable benefits of leveraging advanced review management and local SEO tools. Hatemoğlu's commitment to customer engagement, combined with Welocal's innovative solutions, has not only improved their online presence but also reinforced their position as a leader in the fashion industry. The success achieved in just six months showcases the potential for continued growth and excellence in the years to come. 🌟
Empower your
local teams.
Maintain corporate control while empowering your dealer managers to showcase what makes their services unique at local level. Welocal’s flexible, scalable workflows and approvals enable you to manage editing rights at the global, regional, and single location level.
You can make every dealer stand out just by responding – and the community around your dealer will respond in return.
View all key local ranking signals
in one place
100s of dealers analyzed in a single report
See your business as your customers see you
Get data on the most important Google My Business signals. Prioritize tasks that will boost rankings. View categories and citations alongside links and Track important online reputation metrics. Know exactly where you rank across local search from any location.
Manage customer reviews with ease
Manage, and respond customer reviews - all in one place. Welocal's AI powered smart response tool replies all customer reviews automatically and save you time. Welocal will help you monitor and respond to each of your online reviews – without adding new team members. We can help you stand out from the competition, turn bad ratings into good reviews and boost your visibility in mobile searches, driving more sales for your dealerships.
Get feedback in negative situations, avoid negative reviews
Direct only happy customers to the review process with Welocal's smart customer referral system. In adverse situations, proactively learn the cause of the problem by getting their feedback. Avoid negative reviews.