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Welocal for AI Powered Response Management for Marketplaces
Ensure No Unanswered Customer Questions on Marketplaces
24/7 instant and 100% accurate responses to all customer questions Using AI
Save approximately 15,000 hours per month for 5,000 customer queries
Quick Deployment in 3 Steps
Collecting and Analyzing Questions:
Welocal aggregates all customer questions about products in one place. AI categorizes these questions and provides automated responses instantly.
Automated and Manual Responses:
Welocal provides AI-powered automated response options while also enabling sellers to respond manually when needed. AI generates response suggestions by learning from historical data, product informations, and the knowledge base, saving significant time.
Publishing Responses and Performance Tracking:
Responses are instantly delivered to customers on marketplaces. Welocal analyzes performance metrics, such as response times and customer satisfaction, to identify opportunities for improvement. This process fosters stronger customer relationships.
Solution Benefits
Fast and Accurate Information Flow:
AI delivers instant and precise responses to customer inquiries, shortening the time to access information. This efficiency benefits both sellers and customers by enhancing productivity. Quick responses increase customer satisfaction and drive sales.
Superior User Experience:
Accurate and effective responses expedite purchasing decisions, giving sellers a competitive edge. Strong customer communication boosts repeat purchase rates.
Enhanced Sales Performance:
The AI bot seamlessly handles customer interruptions and transitions between contexts, ensuring a smooth conversational flow. This improves the overall customer experience and provides operational efficiency for businesses.
Save thousands of hours monthly while maximizing response quality.
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