Volco Cars Success Story
Driving the Future with Innovation
Volvo Cars is not just an automotive company;
Volvo Cars is a pioneer reshaping the industry with a focus on safety, sustainability, and online commerce. As a sector leader, Volvo is set to achieve 1.2 million vehicle sales by mid-decade, with half of these projected to come from online channels. The importance of digital platforms in building a strong brand image has never been greater.
Recognizing this, Volvo has embraced artificial intelligence and user-friendly interfaces to enhance customer experiences and boost online reputation.
A Strategic Partnership with Welocal
To stay ahead in the digital revolution, Volvo Cars partnered with Welocal, leveraging its cutting-edge platform for managing customer reviews and interactions. This collaboration is a game-changer, enabling Volvo to maintain its leadership in a fast-evolving market.
7,159,095 Google Views
19.2% Increase in Customer Reviews:
941 New Customer Comments
The Numbers that Define Success
The impact of Welocal’s systems is evident in the impressive metrics achieved by Volvo Cars in 2022:
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7,159,095 Google Views: Volvo’s Google Business pages saw a staggering 125.7% increase in views, reaching over 7 million views in 2022.
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19.2% Increase in Customer Reviews: A boost in customer feedback underscores Volvo’s growing online presence.
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941 New Customer Comments: Welocal processed every comment seamlessly with its advanced AI system, ensuring 100% response coverage.
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87,379 Interactions from Retail Content: Simultaneously released content across Turkey’s retail locations generated high engagement.
Headquartered in Gothenburg, Sweden, Volvo Cars is committed to sustainable transport and infrastructure solutions. From trucks and buses to marine power systems, Volvo Group drives innovation, productivity, and prosperity in the automotive sector.
AI-Powered Retail Transformation
Welocal’s advanced AI capabilities have redefined Volvo Cars’ retail presence and customer interactions. By ensuring a 100% response rate to customer comments through its automated system, Volvo builds trust and enhances satisfaction. Additionally, retail locations have seen a 0.32% increase in positive comment rates and significant engagement, with content released across locations generating 87,379 interactions. This AI-driven approach strengthens Volvo’s digital presence and elevates the overall customer experience.
Feedback collection +
Review generation, monitoring, and management in one place
Empower your
local teams.
Maintain corporate control while empowering your dealer managers to showcase what makes their services unique at local level. Welocal’s flexible, scalable workflows and approvals enable you to manage editing rights at the global, regional, and single location level.
You can make every dealer stand out just by responding – and the community around your dealer will respond in return.
View all key local ranking signals
in one place
100s of dealers analyzed in a single report
See your business as your customers see you
Get data on the most important Google My Business signals. Prioritize tasks that will boost rankings. View categories and citations alongside links and Track important online reputation metrics. Know exactly where you rank across local search from any location.
Manage customer reviews with ease
Manage, and respond customer reviews - all in one place. Welocal's AI powered smart response tool replies all customer reviews automatically and save you time. Welocal will help you monitor and respond to each of your online reviews – without adding new team members. We can help you stand out from the competition, turn bad ratings into good reviews and boost your visibility in mobile searches, driving more sales for your dealerships.
Get feedback in negative situations, avoid negative reviews
Direct only happy customers to the review process with Welocal's smart customer referral system. In adverse situations, proactively learn the cause of the problem by getting their feedback. Avoid negative reviews.
